Zoho Workplace Vs Google Workspace: An analysis for best suite

Aug 20

4 min read

With the growing business environment, their needs are also increasing. And during the ‘work from home’ work model due to Covid-19 lockdown, certain practices were introduced. So choosing a right productivity suite for your business is very competitive , comparative and challenging. Two of them are Zoho Workplace and Google Workspace. Both offer a range of tools designed to enhance collaboration, communication, and productivity.

However, Zoho Workplace offers several advantages over Google Workspace, especially when considering pricing and features tailored for Indian businesses. So make your decision based on the detailed comparison and choose the right suite for your business.

Below, we compare the two across few key factors.

	Google Workspace	Zoho Workplace	Comments
Pricing	Starts at ₹136.90 /user/month	Starts at ₹99 /user/month	Zoho's base plan is less expensive
Integrated Application	Around 15 apps including Gmail, Docs, Sheets, etc.	Over 45 apps including CRM, Projects, and more	Zoho offers a more extensive range of integrated business apps beyond just office tools.
Storage	30 GB per user on basic plans	30 GB to 100 GB per user on basic plans	Zoho offers more storage options on its higher-tier plans, which can be crucial for growing businesses.
Video Conferencing	Starts from 100 user from Starter plan	Upto 100 users in Zoho Professional	Zoho offers limited number of users for video conferencing
Customization	Limited customization options, focused on core productivity apps	Highly customizable, especially in CRM and project management tools	Zoho’s flexibility allows businesses to tailor the platform to their specific needs.
Email Hosting	Includes Gmail, widely recognized and user-friendly	Includes Zoho Mail, with advanced security features	Zoho Mail is considered highly secure and offers more customization for business needs.
Collaboration Tools	Google Chat, Meet for communication	Zoho Connect, Cliq, and Meeting for team communication	Both platforms offer solid communication tools, but Zoho's are more integrated with other apps.
User Interface (UI)	Clean and intuitive, widely adopted	Simple, user-friendly, with a focus on functionality	Google Workspace has a more polished UI, but Zoho’s UI is easier to navigate for business-specific needs.
Data Security	GDPR compliant; data centers mostly outside India	GDPR, HIPAA compliant; data centers in India	Zoho’s local data centers provide an advantage for Indian businesses concerned about data sovereignty.
Support	24/7 support, but primarily in English	24/7 support with regional language options	Zoho offers localized support, which is a big plus for Indian businesses.
Offline Access	Extensive offline capabilities for Docs, Sheets, etc.	Available for most apps, though some features require internet	Google Workspace has more robust offline functionality, but Zoho is catching up

Pricing

Zoho Workplace: Starts at ₹99/user/month.
Google Workspace: Starts at ₹136.90/user/month.

With low priced Base plan ,Zoho includes a broader range of applications, making it cost-effective for businesses looking for more than just basic office tools.

Integrated Applications

Zoho Workplace: Over 45 apps.
Google Workspace: Around 15 apps.

Zoho offers a comprehensive suite that includes tools for CRM, project management, and more, providing businesses with a more integrated approach to managing their operations.

Storage

Zoho Workplace: 30 GB to 100 GB per user on basic plans.
Google Workspace: 30 GB per user on basic plans.

Zoho’s higher-tier plans offer more storage, which is beneficial for businesses with extensive data storage needs.

Video meet

Zoho Workplace: Upto 100 users based on different plans
Google Workspace: Starts from 100 users based on different plans

Zoho Meeting keeps your online account safe and secure through multi-factor authentication every time you log in to your account.

Email Hosting

Zoho Workplace: Zoho Mail with advanced security.
Google Workspace: Gmail with nominal features

While Gmail is more widely recognized, Zoho Mail offers robust security features and customization options suited for business needs.

Collaboration Tools

Zoho Workplace: Includes Zoho Connect, Cliq, and Meeting.
Google Workspace: Includes Google Chat, Meet.

Both platforms offer solid tools for communication, but Zoho’s tools are more tightly integrated with its other business apps.

Offline Access

Zoho Workplace: Available for most apps, with some limitations.
Google Workspace: Extensive offline capabilities.

Google Workspace has more robust offline functionality, which is an advantage for users who need consistent access to their tools without internet connectivity.

Customization

Zoho Workplace: Highly customizable.
Google Workspace: Limited customization.

Zoho’s flexibility in customization allows businesses to tailor the platform to their specific needs, especially in areas like CRM and project management.

User Interface (UI)

Zoho Workplace: Simple and functional.
Google Workspace: Polished and widely adopted.

Google’s UI is more polished, but Zoho’s is designed with functionality and business-specific needs in mind, making it easier to navigate.

Data Security

Zoho Workplace: GDPR, HIPAA compliant; data centers in India.
Google Workspace: GDPR compliant; data centers mostly outside India.

For Indian businesses, Zoho’s local data centers provide an advantage in terms of data sovereignty and compliance with local regulations.

Support

Zoho Workplace: 24/7 support with regional language options.
Google Workspace: 24/7 support, primarily in English.

Zoho’s support services are more localized, which is a significant benefit for Indian businesses.

Conclusion

While both Zoho Workplace and Google Workspace offer powerful tools for businesses, Zoho stands out in terms of cost-effectiveness, customization, and the range of integrated applications, especially for Indian businesses. Its local data centers, localized support, and broader app offerings make it an ideal choice for businesses looking for a comprehensive, customizable, and secure productivity suite. Some SaaS service providers like Techsenselabs, provide both softwares, can convey the more detailed comparison.